What Our FAQ Covers and Why It Matters
We put this FAQ together because the same questions come up again and again — mostly around deposits not reflecting, withdrawal verification steps, and how to log back in after switching phones. Rather than sending everyone through live chat for the same answers, we've written the real process down here. If you use DANA, OVO, or GoPay, the deposit section explains exactly
what happens after you send from your e-wallet to the account number shown in the cashier. Withdrawal questions cover the verification step that happens before funds leave. The account section handles OTP resets and device continuity, which matters a lot for players in Bandung who switch between their phone and a browser tab mid-session. If you still can't find what you need
after reading through, the support paths at the bottom of this page connect you to live chat and email.
- DANA
- OVO
- GoPay